Refund policy

We have a no return policy, which means you you can not request a return or refund after receiving your item. 

You can always contact us for any return question at trocasperronasoficial@gmail.com. 

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items
Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Exchanges
We have a no exchanges policy. 

 

Refunds 
We have a no refund policy. If you would like further information please contact us at trocasperronasoficial@gmail.com.